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Jim Harris is one of North America's foremost authors and thinkers on change and leadership. As a management consultant and best selling author he is much sought after. Association magazine ranked him as one of the nation's top ten speakers. As a management consultant Jim speaks internationally at over 50 conferences a year and conducts strategic planning sessions with executive teams, focusing on the most pressing issues: Leadership in the New Millennium Customer Relationship Management eLearning IT and Future Trends Change, Creativity & Innovation Creating Learning Organizations Interactive Workshops on: Strategic planning amid complexity Creating Common Mission/Vision Teamwork Mr. Harris' clients include Agilent Technologies, Arthur Andersen, Association of Research Libraries, Barclays Bank, Centra, Certified Management Accountants, Columbia Tristar Pictures, Deloitte & Touche, European Snack Food Association, General Motors, Glaxo Wellcome, IABC, IEEE, International Council of Shopping Centers, ISOPIA (now Sun Microsystems), JD Edwards, Johnson & Johnson, Mastercard, Munich Re, NEC, Nortel Networks, Novartis, Pasteur Mérieux Connaught, Saba, Society of Professional Engineers, Sybase, TNT Worldwide Express, the UK Cabinet Office and Zurich.